Cancellation Policy
- All personalized products cannot be cancelled, but in case of any changes in the designs, they can be changed if the production has not started. WhatsApp us at 9538887244 (Monday - Saturday, 10AM - 6PM). If the package has already left our warehouse, we will not be able to cancel the order.
- In case of receipt of damaged or defective items, please report the same to our Customer Service team within one day of receipt of the products.
- For personalized orders, we do not allow cancellations and refunds.
- Damaged or quality issue products: You may return all items purchased in the Rightgifting Online Portal within 2 days of receipt of the merchandise.
- To place an order for return, please WhatsApp our customer care number at 9538887244 (Monday - Friday, 10AM - 6PM).
- Bear in mind that it is only possible for us to accept items that are returned in their original state.
- The merchandise should be in an unused condition.
- You can send the goods through any reputed courier agency to the below address:
Right Gifting Solutions,
#931, Kacharkanahalli,Bangalore 560 084.